The Hôtel du Centre, an ultra-connected establishment
One way the Hôtel du Centre in Noumea sets itself apart is through its commitment to the digital and communications world. With connectivity and innovation as its motto, the hotel is proud to offer a dynamic customer experience. This is thanks to a continuous stream on social media, creative TV spots, and modern broadcasting solutions.
Social networks in its DNA
The Hôtel du Centre has long ensured an omnipresent social networks presence.
Facebook leads with 14,000 followers, who can regularly keep up with the hotel’s activities. For the latter, it is an opportunity to share a wealth of general public information while enhancing its reputation.
On Linkedin, the tone is naturally more professional to primarily address corporate clients.
Instagram and Tik Tok are also key platforms. They are preferred channels for posting informal messages, photos, and videos.
For example, Tik Tok alone has garnered over 37,000 views for the posts "Happy Birthday Cheffe Laurence" and "Un Amouuuur d’hôtel"! The atmosphere there is relaxed and the target audience is young – a heads up to future hotel clients…
Daily on TV
The Hôtel du Centre also meets you on TV. Does the message "La rigueur et la passion d’une équipe dévouée, pour vous mener à l’excellence" (The rigor and passion of a devoted team, leading you to excellence) sound familiar?
Look no further, that is exactly what the hotel broadcasts in the video spots of its 2023-2024 campaign. And it is every evening on the NC La 1ère TV channel, before the news and during the weather forecast!
And for those who does not know: it is no coincidence you see professional dancers on screen. Wondering why? Discover the behind-the-scenes of the shooting and you will find out why dance was chosen to represent the hotel's values.
Responsiveness and solutions
Customers are becoming more accustomed to immediacy. That is why responsiveness is one of the priorities at the Hôtel du Centre. This is achieved through many communication channels.
For the business hotel in Ducos, it is crucial to respond and provide solutions quickly. The teams are trained and accustomed to this essential requirement.
You can contact the hotel via WhatsApp and Messenger, by phone at (+687) 230.700, or by email at contact@hotelducentre.nc. Whether it is a quote request, general information, or a special query, you will receive a response within the day!
To simplify your bookings, you can also find the hotel through the channel manager Reservit or on Booking.com, Expedia.fr, and TripAdvisor.
If it is feedback, a suggestion, or a comment you want to leave, use the dedicated Followed Review service to convey your thoughts.
At the forefront of modernity
Stay ultra-connected throughout your stay. Whether you are on vacation, on a business trip, or traveling for work, enjoy 100% free high-speed Wi-Fi throughout the establishment: reception, rooms, restaurants, meeting rooms.
Stay with peace of mind with a connected TV in each apartment. With a click of the remote, you will have access to digital terrestrial television and the most popular entertainment (Canal+, Netflix, YouTube). At any time, also check useful information on screens installed in the hotel corridors.
Work with flexibility using the 4K interactive giant screens available in each meeting room of the Business Center. These are compatible with mirroring and digital paperboard applications, to facilitate your collaborative exchanges.
To meet the new demands of professional clients, virtual tours of the Business Center and the Accommodation offer are also available online. Professionals can now decide without having to travel!